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Downtime

Network Outage (all data centers)

Oct 13, 2021 at 7:34pm UTC
Affected services
Booking, Rate and Availability APIs
Multi Property Search APIs
Authentication and User Management
Hotel Manager
KUBE Booking Engine
Dynamic Shop Responsive

Resolved
Oct 13, 2021 at 7:50pm UTC

Resolved - We have confirmed all systems are fully online again.
The downtime was caused by a short network disruption outside the Kognitiv infrastructure.

Updated
Oct 13, 2021 at 7:45pm UTC

Monitoring - Services are coming back online. Investigation is ongoing.

Created
Oct 13, 2021 at 7:34pm UTC

A network connection problem that prevents access to the Kognitiv systems has been detected. We are investigating the issue.