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Downtime

Unscheduled Database-Server reset

Feb 19, 2021 at 3:30am UTC
Affected services
Booking, Rate and Availability APIs
Multi Property Search APIs
Authentication and User Management
Hotel Manager
KUBE Booking Engine
Dynamic Shop Responsive

Resolved
Feb 19, 2021 at 3:39am UTC

All systems are back to full functionality.

Created
Feb 19, 2021 at 3:30am UTC

This Morning one of our main database cluster displayed a short downtime due to an unscheduled hardware reset.
The outage lasted for under 10 Minutes and was resolved when the system finished rebooting.
We are in contact with our hosting provider to identify the cause of the unscheduled reset.