Previous incidents

March 2021
Mar 16, 2021
1 incident

HRS connection

Degraded

Resolved Mar 18 at 06:01pm CET

The interface to HRS is fully functional again.

5 previous updates

Mar 15, 2021
1 incident

Connectivity Partner Portal restoration

Resolved Mar 18 at 10:07am CET

The partner portal is fully functional. You can now register your accounts again at any time by visiting https://connectivity.kognitiv.com

1 previous update

Mar 10, 2021
2 incidents

Move to secondary Datacenter

Downtime

Resolved Mar 15 at 02:30pm CET

For customers and guests our transactional services have been fully restored.

We are now working on internal systems and with our partners to restore non-critical infrastructure.

Some reports are still unavailable at this point in time but will come back soon.

12 previous updates

Major Incident at Datacenter

Downtime

Resolved Mar 10 at 06:52am CET

We have created a new case with accurate description to follow during the disaster recovery.
Please refer to https://status-new.kognitiv.com/incident/58703 for updates on the situation going forward.

3 previous updates

February 2021
Feb 19, 2021
1 incident

Unscheduled Database-Server reset

Downtime

Resolved Feb 19 at 04:39am CET

All systems are back to full functionality.

1 previous update

January 2021
No incidents reported